Stephen Caldicott
Australian tax & retirement — plain English

THE RISK IS OURS

Refund Policy

Last updated: 4 June 2026

The 30-day money-back guarantee

Every guide — and the complete set — comes with a 30-day, no-questions money-back guarantee. Read it. If it doesn't give you more than it cost, you get your money back. The risk is ours, not yours.

How to request a refund

Within 30 days of your purchase, reply to your receipt email, or write to [email protected] with the email address you used to buy. You don't need to give a reason. We'll process your refund to your original payment method, usually within a few business days.

Your consumer rights

This guarantee is offered in addition to, and does not limit, your rights under the Australian Consumer Law. Our digital products come with consumer guarantees that cannot be excluded — if a product is faulty or not as described, you may be entitled to a remedy regardless of the 30-day period above.

Any questions about refunds: [email protected].